Water Damage & Restoration
Education for the Insured
Determining the Standard of Care

First time dealing with Water Damage and an Insurance Claim?

What you don’t know can cost you!

Welcome to Our Insureds Onboarding Program

There’s no question that property insurance can be confusing and filing a claim can be overwhelming. We strive to make the process as easy as possible and believe the more educated the customer is, the smoother the process. 

The ANSI/IICRS S500 Standards are the nationally recognized industry guidelines for professional water damage restoration. Below are a few sections from the S500 Standards, along with a video that will help you understand their importance and how they relate to your job. Understanding some of the industry requirements allows us to provide the best services and at the same time help to serve all parties involved – the insured, the contractor and the carrier.

We may not be able to make you a restoration expert overnight, but we can provide you the with some of the information every homeowner should know when dealing with a restoration claim.  

Legal Disclaimer and Release of Liability: The following provides general background information, which may or may not, apply to your specific situation.  The recommendations and requirements suggested herein are based upon the industry standards, federal/state requirements and best practice as performed by a competent individual/company. We highly encourage you to speak with your contractor regarding any requirements identified herein or questions you may have. By continuing on, I/we acknowledge that the following does not constitute a professional relationship between the user of this content and the author of this content and do hereby release from any liability this content creator. 

Insured's Standard of Care Client Directives