What Is the Standard of Care? - It's More Grey Than You Think. The Standard of Care is not solely defined by the language within the IICRC standard itself; rather, it is derived from the prevailing practices of qualified, competent professionals actively engaged in the industry. The core challenge lies [...]
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What is "Dry" in Wood Anyways? Can Anyone Agree? In My Experience, No. Not Really. After 25+ years in the industry, I am still tackling this topic. Since everyone has their own version of "dry," it's no surprise that no one can agree on something so simple. If the experts [...]
Whether you’re a homeowner or policyholder, remember: you control your restoration project. When you hire a contractor, you’re trusting them with your property—and your safety. Here’s what every homeowner should know (claim or not) to make informed decisions and ensure a safe return to pre-loss condition. They Should Know What [...]
https://vimeo.com/1088524480?share=copy This is my message to our divided industry in hopes of getting us all back to the truth of our work: our clients. ... In my 25+ years of serving the restoration industry as an expert, appraiser, umpire consultant, trainer, and C.O.O. for a full-service restoration firm, I've heard [...]
